Shipping Policy
Thank you for shopping with us! Please review the details below regarding order processing and delivery times.
Order Processing Time
All orders are processed and dispatched within 1–2 business days of being placed. Orders are not processed or shipped on weekends or public holidays.
Once your order has shipped, you'll receive a confirmation email with tracking information (if available).
Shipping Time
We ship internationally. Estimated delivery, once dispatched, is 7–12 business days.
Total estimated time from order to delivery: approximately 8–14 business days.
These are estimates, not guarantees — delays can occasionally happen due to customs processing, local carrier delays, weather, or high shipping volumes during peak seasons.
Shipping Rates
Shipping charges are calculated and displayed at checkout.
Customs, Duties, and Taxes
We are not responsible for customs fees, import duties, or taxes applied to your order. These are the customer's responsibility. Please check with your country's customs office before ordering to understand potential extra costs.
Order Tracking
Once shipped, you'll receive a tracking number by email. Please allow 24–48 hours for tracking info to update.
Delays
Occasional delays can occur due to customs clearance, local postal delays, extreme weather, public holidays at the destination, or high order volumes during sales periods. If your order hasn't arrived within the estimated window, contact us at [Insert Support Email].
Incorrect Shipping Addresses
Please double-check your shipping address at checkout. We're not responsible for orders sent to an incorrectly entered address. If you spot an error, contact us immediately so we can try to fix it before dispatch.
Questions?
If you have any questions about your order or shipping, contact us at [ your email ] and we'll get back to you within 24 hours